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Ironwood
Billy
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US
Shipping:
We ship USPS 2-3 day priority
mail for most purchases.
- Shipping rates are determined by
USPS or UPS. We try to use flat
rate boxes when possible to save you money.
- When shopping in our retail store you can see ship rates at check
out. Custom and volume orders are estimated and figured when
packaged and ready to ship.
- We guaranteed your product was
shipped to you. To guarantee your product is covered in case
of loss or damage please request insurance during check out or
contact us directly.
- International shipping: flat rate is also based on size and weight and we try to use
flat rate boxes when possible to save you money. Shipping is
guaranteed from our shop, however, to insure package from loss or
damage, please request shipping insurance at check out or contact us
directly.
ADI Guarantee & Return
Policy:
If you are not completely satisfied with your ADI product, for any reason,
with the exception of wholesale or custom orders, simply return it for a
cash refund or credit towards another purchase
within 7 days from the time you receive your package. It is
important to
contact us prior to returning your items. All sales are final after
7 days. Retail
returns are subject to a restocking fee. Wholesale and custom size orders cannot be
cancelled once wood is milled.
Privacy:
ADI Co. respects
your privacy and will not share your information with anyone for any reason.
Thanks for
selecting ADI Co. for your rare woods, products and materials.
NOTE ON STABILIZING: Our stabilized and dyed woods are completely
impregnated with monomers and acrylics to produce an extremely stable and
dense wood. Our stabilizing will minimize
or totally eliminate shrinking, cracking, expanding and warping - through
any climate change. Our stabilized woods will not absorb water and
are impervious to oils and raised grain.
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